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Expert Car Care Tips & Guides

Frequently asked questions FAQ

What vehicle models does OTOFIX device support?

OTOFIX devices support over 10,000 vehicle models from 80+ manufacturers and 150+ brands worldwide. This includes American, European, and Asian makes like Ford, BMW, Toyota, BYD, and Changan,etc.
If you are not sure if our device is compatible with your car, you can directly inquire through email. Our email is service@otofix.store

Is there a fee for upgrades? How often are updates?

Software updates are free for the first two years. Regular updates occur frequently to ensure compatibility with new vehicle models and systems.

‌How to resolve technical issues?‌

For technical support, contact OTOFIX customer service at email service@otofix.store

‌What languages does OTOFIX device support?‌

OTOFIX devices support multiple languages, including English, Spanish, German, Russian, Italian, Swedish, Portuguese, French, Netherlands, Czech, etc. Language options may vary based on the specific device model.

Where is my order?

Why Shop With Us?

  • Authorized by OTOFIX

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  • Service guarantee

    1-Year Warranty and Free Tech Support