At OTOFIX.store, we are committed to providing reliable, fast, and transparent shipping services to customers around the world. Please review our detailed shipping information below.
We offer free shipping and tax-free service for all orders shipped to the United States.
For customers in Europe and the United Kingdom, free shipping is available only through our regional websites:
EU Customers: https://eu.otofix.store
UK Customers: https://uk.otofix.store
Note: If you place an order on otofix.store and select delivery to a UK or EU address, a $50 shipping fee will apply.
We work with major international carriers including DHL, UPS, FedEx, and EMS to deliver your orders safely and quickly.
| Destination | Delivery Time | Shipping Fee | Courier Partners |
|---|---|---|---|
| United States | 3–5 business days | Free | DHL, UPS, FedEx, EMS |
| United Kingdom | 3–5 business days | $50.00 | DHL, UPS, FedEx, EMS |
| EU Countries | 3–5 business days | $50.00 | DHL, UPS, FedEx, EMS |
| Other Countries | 5–7 business days | Based on order total: • $0–100: $20 • $101–500: $30 • $501–1000: $50 • $1001+: $100 |
DHL, UPS, FedEx, EMS |
All orders are processed within 1–3 business days (excluding weekends and holidays).
Orders placed before 3:00 PM (GMT+8) are typically processed the same day.
US/EU/UK: No import taxes or duties.
Other Regions (e.g., Middle East, Africa): Import duties or customs fees may apply and are the responsibility of the buyer.
Once your order is shipped, you will receive a shipping confirmation email with a tracking number so you can monitor your package in real time.
If your shipment is delayed beyond the estimated timeframe, please contact us immediately at service@otofix.store.
We will investigate the issue with the courier. If a package is confirmed lost, we will offer a full refund or replacement at no extra cost.
For more questions, please feel free to contact our customer service: service@otofix.store
Company: Shenzhen Lianke Technology Development Co., Ltd.
Address: Room 2002, Phase II, Qianhai Shimao Financial Center, No. 3040 Xinghai Avenue, Nanshan Street, Qianhai Shenzhen-Hong Kong Cooperation Zone, Shenzhen
